How much does a Branch Service Representative I make in the United States? The average Branch Service Representative I salary in the United States is $45,150 as of February 26, 2024, but the range typically falls between $40,464 and $50,364. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Branch Service Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Branch Service Representative I Salary $36,197 US February 26, 2024
25th Percentile Branch Service Representative I Salary $40,464 US February 26, 2024
50th Percentile Branch Service Representative I Salary $45,150 US February 26, 2024
75th Percentile Branch Service Representative I Salary $50,364 US February 26, 2024
90th Percentile Branch Service Representative I Salary $55,110 US February 26, 2024
25% $40,464 10% $36,197 90% $55,110 75% $50,364 $45,150 50%(Median) Didn’t find job title? Click
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Check out Branch Service Representative jobs in Ashburn, Virginia

Fairfax Member Service Representative I/II

Apple Federal Credit Union - Fairfax, VA

Customer Service Representative

OED Solutions, Inc. - Hampton, VA

CSR I

VIATEQ Corporation - McLean, VA

What skills does a Branch Service Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

2.

Retail Banking: Retail banking, also known as consumer banking, is the provision of services by a bank to the general public, rather than to companies, corporations or other banks, which are often described as wholesale banking. Banking services which are regarded as retail include provision of savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards. Retail banking is also distinguished from investment banking or commercial banking. It may also refer to a division or department of a bank which deals with individual customers. In the U.S., the term commercial bank is used for a normal bank to distinguish it from an investment bank. After the Great Depression, the Glass–Steagall Act restricted normal banks to banking activities, and investment banks were limited to engaging capital market activities. That distinction was repealed in the 1990s. Commercial bank can also refer to a bank or a division of a bank that deals mostly with deposits and loans from corporations or large businesses, as opposed to individual members of the public (retail banking).

3.

Diversity and Inclusion: Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.

Products and Services 38.08%
Retail Banking 9.44%
Diversity and Inclusion 7.94%
Others 44.54%

Job Description for Branch Service Representative I

Branch Service Representative I provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative I responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative I may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative I works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative I typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Branch Service Representative I

Career Path for Branch Service Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Branch Service Representative I, the upper level is Branch Service Representative II and then progresses to Branch Service Supervisor.

Those that have already made the climb...
Pamela J. Shelley-Kessler, Co-President, Chief Financial Officer and Corporate Secretary
LTC is a real estate investment trust (REIT) investing in seniors housing and health care properties primarily through sale-leasebacks, mortgage financing, joint-ventures and structured finance solutions including preferred equity and mezzanine lending. LTC's investment portfolio includes 208 properties in 27 states wi... More
Fiscal Year Ended in 2022
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Branch Service Representative I salary varies from city to city. Compared with national average salary of Branch Service Representative I, the highest Branch Service Representative I salary is in San Francisco, CA, where the Branch Service Representative I salary is 25.0% above. The lowest Branch Service Representative I salary is in Miami, FL, where the Branch Service Representative I salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Branch Service Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
40464
50364
45150

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
40733
51050
46101
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Branch Service Representative I in the United States. The base salary for Branch Service Representative I ranges from $40,464 to $50,364 with the average base salary of $45,150. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,733 to $51,050 with the average total cash compensation of $46,101.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

40464
50364

 

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Skills associated with Branch Service Representative I: Data Entry-Keyboarding, Escalation Management, Customer Service Metrics, Record Keeping ...More

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Branch Service Representative I Salary in United States
Branch Service Representative I Salary Graph, Regional Distribution and Summary