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The median expected salary for a typical Call Center Representative I (Includes Selling) in the United States is $32,429. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.
Source: HR Reported data as of May 2013
Job Description for Call Center Representative I (Includes Selling) New Search   
Makes and receives phone calls with the intent of promoting or selling company products or services. May provide a basic level of customer support but refers more complex problems to other staff members. Requires an in-depth knowledge of products and services offered. May require a bachelor's degree in area of specialty and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Alternate Job Titles: Entry Level Call Center Representative (Includes Selling), Call Center Representative I (Includes Selling), Telemarketing Representative I (Includes Selling)
Categories:  Sales , Customer Services , Entry Level
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