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The median expected salary for a typical Call Center Representative II - Inbound in the United States is $32,474. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.
Source: HR Reported data as of May 2013
Job Description for Call Center Representative II - Inbound New Search   
Duties include answering telephone call inquiries and promoting an organization's products and services. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. May require an associate's degree and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude required.
Alternate Job Titles: Intermediate Level Call Center Representative - Inbound, Call Center Representative II - Inbound, Telemarketing Representative II - Inbound
Categories:  Customer Services , Sales
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