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The median expected salary for a typical Call Center Representative II (Includes Selling) in the United States is $36,603. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.
Source: HR Reported data as of May 2013
Job Description for Call Center Representative II (Includes Selling) New Search   
Makes and receives phone calls with the intent of promoting or selling company products or services. May provide a basic level of customer support but refers more complex problems to other staff members. Requires an in-depth knowledge of products and services offered. May require a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude required. Typically reports to a supervisor or manager.
Alternate Job Titles: Telemarketing Representative II (Includes Selling), Intermediate Level Call Center Representative (Includes Selling), Call Center Representative II (Includes Selling)
Categories:  Sales , Customer Services
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