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The median expected salary for a typical Call Center Representative IV - Inbound in the United States is $47,428. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.
Source: HR Reported data as of May 2013
Job Description for Call Center Representative IV - Inbound New Search   
Duties include answering telephone call inquiries and promoting an organization's products and services. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. May require an associate's degree and at least 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Leads and directs the work of others and often is considered a first level supervisor. Performs a variety of complicated tasks. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected.
Alternate Job Titles: Call Center Representative IV - Inbound, Telemarketing Representative IV - Inbound
Categories:  Marketing , Sales
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Call Center Representative I - Inbound
Call Center Representative III - Inbound
Call Center Representative II - Inbound
Inbound Call Center Manager
Inbound Call Center Supervisor I
Inbound Call Center Supervisor II
Inbound Call Center Supervisor III
Call Center Director
Call Center Representative I - Outbound
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