Alternate Job Titles: Contact Center Scheduler, Call Center Scheduler, Customer Service Scheduler
How much does a Contact Center Scheduler make? The median annual Contact Center Scheduler salary is $44,282, as of September 27, 2017, with a range usually between $38,471-$51,589, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Contact Center Scheduler in the United States.
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This chart describes the expected percentage of people who perform the job of Contact Center Scheduler in the United States that make less than that annual salary. For example the median expected annual pay for a typical Contact Center Scheduler in the United States is $44,282, so 50% of the people who perform the job of Contact Center Scheduler in the United States are expected to make less than $44,282.
Source: HR Reported data as of September 27, 2017
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This chart describes the expected percentage of people who perform the job of Contact Center Scheduler that make less than that salary. For example 50% of the people who perform the job of Contact Center Scheduler are expected to make less than the median.
Source: HR Reported data as of October 2017
Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Typically requires a bachelor's degree. Typically reports to a manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 1 to 2 years of related experience. View full job description