Alternate Job Titles: Call Center Scheduling Supervisor, Customer Service Scheduling Supervisor
What is the average annual salary for Call Center Scheduling Supervisor?
The annual salary for someone with the job title Call Center Scheduling Supervisor may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Call Center Scheduling Supervisor in the United States.
This chart describes the expected percentage of people who perform the job of Call Center Scheduling Supervisor in the United States that make less than that annual salary. For example the median expected annualy pay for a typical Call Center Scheduling Supervisor in the United States is $54,706 so 50% of the people who perform the job of Accountant I in the United Sates are expected to make less than $54,706.
Oversees call center schedulers daily activities. Responsible for scheduling and workload distribution for call center representatives to ensure high utilizing rate and high quality service. May responsible for handling more complex, escalated, or urgent issues. May require a bachelor's degree in area of specialty and 3-5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
View Call Center Scheduling Supervisor job description