Alternate Job Titles: Call Center Team Leader (Includes Selling), Telemarketing Team Leader (Includes Selling)
What is the average annual salary for Call Center Team Leader (Includes Selling)?
The annual salary for someone with the job title Call Center Team Leader (Includes Selling) may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Call Center Team Leader (Includes Selling) in the United States.
This chart describes the expected percentage of people who perform the job of Call Center Team Leader (Includes Selling) in the United States that make less than that annual salary. For example the median expected annual pay for a typical Call Center Team Leader (Includes Selling) in the United States is $51,871 so 50% of the people who perform the job of Accountant I in the United Sates are expected to make less than $51,871.
Manages the daily activities of a team of representatives and supervisors who place and receive telephone calls with the intent of selling or promoting company products or services. Responsible for call center policies and procedures including meeting call center operational standards, maintaining employee sales and service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organization goals. May require a bachelor's degree in area of specialty and at least 2-4 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
View Call Center Team Leader (Includes Selling) job description