Call Center Traffic and Scheduling Analyst Salaries

View Call Center Traffic and Scheduling Analyst Hourly Wages

Alternate Job Titles: Call Center Traffic and Scheduling Analyst

What is the average annual salary for Call Center Traffic and Scheduling Analyst?
The annual salary for someone with the job title Call Center Traffic and Scheduling Analyst may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Call Center Traffic and Scheduling Analyst in the United States.

This chart describes the expected percentage of people who perform the job of Call Center Traffic and Scheduling Analyst in the United States that make less than that annual salary. For example the median expected annual pay for a typical Call Center Traffic and Scheduling Analyst in the United States is $48,341 so 50% of the people who perform the job of Call Center Traffic and Scheduling Analyst in the United Sates are expected to make less than $48,341.

Source: HR Reported data as of November 2014

Median $48,341
  • 10%$37,322
  • 25%$42,574
  • 75%$55,113
  • 90%$61,279

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Job Description for Call Center Traffic and Scheduling Analyst

Analyzes call center volume, productivity, and patterns to optimize staffing levels. Schedules call center employees to ensure customer satisfaction. Requires a bachelor's degree in area of specialty and 0-2 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager. View Call Center Traffic and Scheduling Analyst job description

View Logistics Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  Logistics, Consulting Services, Customer Services

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Call Center Traffic and Scheduling Analyst, Sr., Call Center Quality Analyst, Call Center Scheduling Manager, Call Center Scheduling Supervisor, Inbound Call Center Manager, Call Center Director, Call Center Quality Analyst, Sr., Call Center Scheduler, Outbound Call Center Supervisor II

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