How much does a Collections Representative I make in the United States? The average Collections Representative I salary in the United States is $40,065 as of February 26, 2024, but the range typically falls between $35,445 and $44,542. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Collections Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Collections Representative I Salary $31,239 US February 26, 2024
25th Percentile Collections Representative I Salary $35,445 US February 26, 2024
50th Percentile Collections Representative I Salary $40,065 US February 26, 2024
75th Percentile Collections Representative I Salary $44,542 US February 26, 2024
90th Percentile Collections Representative I Salary $48,618 US February 26, 2024
25% $35,445 10% $31,239 90% $48,618 75% $44,542 $40,065 50%(Median) Didn’t find job title? Click
Change Search Criteria
Check out Collections Representative jobs in Ashburn, Virginia

Community Manager - Affordable Community

Edgewood Management Corporation - Fairfax, VA

Community Manager - Tax Credit

Edgewood Management Corporation - Fairfax, VA

Transportation Supervisor

GRTC Transit System - Richmond, VA

What skills does a Collections Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

3.

HIPAA: The Health Insurance Portability and Accountability Act of 1996 is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.

Customer Service 12.99%
Credit Card 1.99%
HIPAA 0.8%
Others 84.22%

Job Description for Collections Representative I

Collections Representative I is responsible for initiating calls with delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Being a Collections Representative I requires a high school diploma. Typically reports to a supervisor. The Collections Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Collections Representative I.

Salary.com job board provides millions of Collections Representative I information for you to search for. Click on search button below to see Collections Representative I job openings or enter a new job title here.

Job Openings for Collections Representative I

Career Path for Collections Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Collections Representative I, the first career path typically progresses to Collections Specialist - Healthcare.

Additionally, the second career path typically starts with a Collections Representative II position, and then progresses to Collections Supervisor.

Those that have already made the climb...
Pamela J. Shelley-Kessler, Co-President, Chief Financial Officer and Corporate Secretary
LTC is a real estate investment trust (REIT) investing in seniors housing and health care properties primarily through sale-leasebacks, mortgage financing, joint-ventures and structured finance solutions including preferred equity and mezzanine lending. LTC's investment portfolio includes 208 properties in 27 states wi... More
Fiscal Year Ended in 2022
Not the job you're looking for? Search more salaries here:
See if your skills match up? Check skills for Collections Representative I

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Collections Representative I salary varies from city to city. Compared with national average salary of Collections Representative I, the highest Collections Representative I salary is in San Francisco, CA, where the Collections Representative I salary is 25.0% above. The lowest Collections Representative I salary is in Miami, FL, where the Collections Representative I salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Collections Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35445
44542
40065

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36736
46652
41599
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Collections Representative I in the United States. The base salary for Collections Representative I ranges from $35,445 to $44,542 with the average base salary of $40,065. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,736 to $46,652 with the average total cash compensation of $41,599.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

35445
44542

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Collections Representative I: Skip Tracing, Credit and Collections Software, Outbound Collection Calling, Bill Collections ...More

Recently searched related titles: Insurance Sales Assistant, Collections Clerk, Collection Technician

Jobs with a similar salary range to Collections Representative I : Collection Clerk, Credit Representative

Salary estimation for Collections Representative I at companies like : Gilchrist County Health Department, Enc Schools Inc, HSSI TRAVEL NURSE OPERATIONS Inc

Jobs with a similar salary range to Collections Representative I : Operations Agent

Collections Representative I Salary in United States
Collections Representative I Salary Graph, Regional Distribution and Summary