Customer Retention Manager Salaries New Search   
 
How much does a customer retention manager make? Well to determine a customer retention manager's pay you need to first decide what kind of a customer retention manager you are talking about. We have information on several customer retention manager jobs each with different pay ranges. Please select a specific customer retention manager job from the list below or search customer retention manager salaries.
Customer Retention Manager Salaries
Customer Information Center Manager Salaries
Customer Service Manager Salaries
Customer Retention Supervisor Salaries
Customer Retention Representative I Salaries
Customer Retention Representative II Salaries
Customer Retention Representative III Salaries
Customer Service Director Salaries
Customer Service Supervisor Salaries
Customer Segment Manager Salaries
Search All Customer Retention Manager Salaries
Customer Retention Manager Salaries
Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Requires a bachelor's degree in area of specialty and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department. View Customer Retention Manager Salaries
Alternate Job Titles: Customer Retention Manager
Categories: Customer Services
Customer Information Center Manager Salaries
Responsible for managing the customer information center staff, activity, and goals. Ensures that staff has all necessary information needed to provide technical support to end-users of the organization's products. May interact with teams responsible for installation/implementation to ensure client expectations are met. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department. View Customer Information Center Manager Salaries
Alternate Job Titles: Customer Information Center Manager
Categories: IT -- Manager, Executive and Management, IT -- All, Marketing
Customer Service Manager Salaries
Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree in business, marketing, or related area, and at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager. View Customer Service Manager Salaries
Alternate Job Titles: Customer Service Manager
Categories: Customer Services, Retail/Wholesale, Sales
Customer Retention Supervisor Salaries
Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. View Customer Retention Supervisor Salaries
Alternate Job Titles: Customer Retention Supervisor
Categories: Customer Services
Customer Retention Representative I Salaries
Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. View Customer Retention Representative I Salaries
Alternate Job Titles: Customer Retention Representative I
Categories: Customer Services
Customer Retention Representative II Salaries
Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. View Customer Retention Representative II Salaries
Alternate Job Titles: Customer Retention Representative II
Categories: Customer Services
Customer Retention Representative III Salaries
Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent and at least 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. View Customer Retention Representative III Salaries
Alternate Job Titles: Customer Retention Representative III
Categories: Customer Services
Customer Service Director Salaries
Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops and establishes procedures and policies governing customer correspondence and the handling of customer complaints. Requires a bachelor's degree with at least 10 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. View Customer Service Director Salaries
Alternate Job Titles: Customer Service Director, Director of Customer Service
Categories: Customer Services, Executive and Management
Customer Service Supervisor Salaries
Supervises a staff of customer service representatives and ensures customers are satisfied. Responsible for training customer service representatives, and for developing and implementing operations and policies. May require a bachelor's degree in business, marketing, or a related area and at least 5 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager. View Customer Service Supervisor Salaries
Alternate Job Titles: Customer Service Supervisor
Categories: Customer Services, Retail/Wholesale, Sales
Customer Segment Manager Salaries
Responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department. View Customer Segment Manager Salaries
Alternate Job Titles: Customer Segment Manager
Categories: IT -- Manager, Executive and Management, IT -- All, Marketing