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The median expected salary for a typical Customer Information Center Manager in the United States is $92,469. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.
Source: HR Reported data as of May 2013
Job Description for Customer Information Center Manager New Search   
Responsible for managing the customer information center staff, activity, and goals. Ensures that staff has all necessary information needed to provide technical support to end-users of the organization's products. May interact with teams responsible for installation/implementation to ensure client expectations are met. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
Alternate Job Titles: Customer Information Center Manager
Categories:  IT -- Manager , Executive and Management , IT -- All , Marketing
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Customer Information Center Supervisor
Customer Service Manager
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Information Technology Manager
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Customer Service Supervisor
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