Customer Information Center Supervisor Salaries

View Customer Information Center Supervisor Hourly Wages

Alternate Job Titles: Customer Information Center Supervisor

What is the average annual salary for Customer Information Center Supervisor?
The annual salary for someone with the job title Customer Information Center Supervisor may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Information Center Supervisor in the United States.

This chart describes the expected percentage of people who perform the job of Customer Information Center Supervisor in the United States that make less than that annual salary. For example the median expected annual pay for a typical Customer Information Center Supervisor in the United States is $64,608 so 50% of the people who perform the job of Customer Information Center Supervisor in the United Sates are expected to make less than $64,608.

Source: HR Reported data as of November 2014

Median $64,608
  • 10%$53,102
  • 25%$58,585
  • 75%$68,591
  • 90%$72,218

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Job Description for Customer Information Center Supervisor

Responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Requires a bachelor's degree in area of specialty and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. View Customer Information Center Supervisor job description

View IT -- All Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  IT -- All, Customer Services, IT -- Manager, Marketing

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Customer Information Center Manager, Customer Service Supervisor, Inbound Call Center Supervisor I, Inbound Call Center Supervisor II, Inbound Call Center Supervisor III, Call Center Scheduler, Outbound Call Center Supervisor II, Information Technology Supervisor II, Call Center Scheduling Supervisor

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