Customer Retention Manager Salaries

View Customer Retention Manager Hourly Wages

Alternate Job Titles: Customer Retention Manager, Customer Retention Manager

What is the average annual salary for Customer Retention Manager?
The annual salary for someone with the job title Customer Retention Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Retention Manager in the United States.

This chart describes the expected percentage of people who perform the job of Customer Retention Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Customer Retention Manager in the United States is $77,830 so 50% of the people who perform the job of Customer Retention Manager in the United States are expected to make less than $77,830.

Source: HR Reported data as of October 2015

Median $77,830
  • 10%$64,394
  • 25%$70,797
  • 75%$84,931
  • 90%$91,397

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Job Description for Customer Retention Manager

Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Requires a bachelor's degree in area of specialty and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department. View Customer Retention Manager job description

View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  Customer Services

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Customer Information Center Manager, Customer Service Manager, Customer Retention Supervisor, Customer Retention Representative I, Customer Retention Representative II, Customer Retention Representative III, Customer Service Director, Customer Service Supervisor, Customer Segment Manager

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