Customer Service Manager Salary

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Business

Salary Wizard®

Base Salary

Methodology New Search Help

Customer Service Manager - U.S. National Averages	Base pay only

10th%

25th%

75th%

90th%

$55,850

$64,639

$85,793

$96,263

You're not done yet!

These numbers are only an average for all Customer Service Manager jobs in the United States. Many factors can affect the salary you should expect. Please try our FREE Advanced Salary Calculator to narrow down this range and see exactly where your salary should fall.

Begin by selecting your location:

Zip Code State/Metro

The median expected salary for a typical Customer Service Manager in the United States is $74,292. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.

Source: HR Reported data as of May 2013

Job Description for Customer Service Manager

New Search

Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree in business, marketing, or related area, and at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager.

Alternate Job Titles: Customer Service Manager

Categories:

Customer Services , Retail/Wholesale , Sales