Customer Service Manager Salaries

View Customer Service Manager Hourly Wages

Alternate Job Titles: Customer Service Manager

What is the average annual salary for Customer Service Manager?
The annual salary for someone with the job title Customer Service Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Manager in the United States.

This chart describes the expected percentage of people who perform the job of Customer Service Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Manager in the United States is $81,093 so 50% of the people who perform the job of Customer Service Manager in the United States are expected to make less than $81,093.

Source: HR Reported data as of October 2015

Median $81,093
  • 10%$60,986
  • 25%$70,568
  • 75%$94,621
  • 90%$106,938

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Job Description for Customer Service Manager

Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree in business, marketing, or related area, and at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager. View Customer Service Manager job description

View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  Customer Services, Retail/Wholesale, Sales

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Merchant Card Customer Service Manager, Customer Service Director, Customer Service Supervisor, Customer Service Representative I, Customer Service Representative II, Customer Service Representative III, Retail Store Customer Service Representative, Customer Information Center Manager, Top Customer Service Executive

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