Alternate Job Titles: Entry Level Customer Service Representative, Customer Service Representative I
How much does a Customer Service Representative I make? The median annual Customer Service Representative I salary is $33,710, as of September 27, 2017, with a range usually between $29,628-$38,483, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Representative I in the United States.
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This chart describes the expected percentage of people who perform the job of Customer Service Representative I in the United States that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Representative I in the United States is $33,710, so 50% of the people who perform the job of Customer Service Representative I in the United States are expected to make less than $33,710.
Source: HR Reported data as of September 27, 2017
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This chart describes the expected percentage of people who perform the job of Customer Service Representative I that make less than that salary. For example 50% of the people who perform the job of Customer Service Representative I are expected to make less than the median.
Source: HR Reported data as of October 2017
Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolve routine and basic problems and communicates solution or requested information to the customer. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. View full job description