Customer Service Representative II Hourly Wages

View Customer Service Representative II Annual Salaries

Alternate Job Titles: Customer Service Representative II, Intermediate Level Customer Service Representative

What is the average hourly pay rate for Customer Service Representative II?
The hourly wages for someone with the job title Customer Service Representative II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of hourly wages for people with the job title Customer Service Representative II in the United States.

This chart describes the expected percentage of people who perform the job of Customer Service Representative II in the United States that make less than that hourly rate. For example the median expected hourly pay for a typical Customer Service Representative II in the United States is $18 an hour, so 50% of the people who perform the job of Customer Service Representative II in the United Sates are expected to make less than $18 an hour.

Source: HR Reported data as of November 2014

Median $18
  • 10%$14
  • 25%$16
  • 75%$20
  • 90%$22

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Job Description for Customer Service Representative II

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 2-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required. View Customer Service Representative II job description

View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  Customer Services, Retail/Wholesale, Sales

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

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