Customer Service Representative II Salaries

View Customer Service Representative II Hourly Wages

Alternate Job Titles: Customer Service Representative II, Intermediate Level Customer Service Representative

What is the average annual salary for Customer Service Representative II?
The annual salary for someone with the job title Customer Service Representative II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Representative II in the United States.

This chart describes the expected percentage of people who perform the job of Customer Service Representative II in the United States that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Representative II in the United States is $36,594 so 50% of the people who perform the job of Customer Service Representative II in the United Sates are expected to make less than $36,594.

Source: HR Reported data as of August 2014

Median $36,594
  • 10%$29,718
  • 25%$32,995
  • 75%$41,461
  • 90%$45,891

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Job Description for Customer Service Representative II

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 2-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required. View Customer Service Representative II job description

View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  Customer Services, Retail/Wholesale, Sales

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Merchant Card Customer Service Representative II, Customer Service Representative III, Customer Service Representative I, Retail Store Customer Service Representative, Customer Service Director, Customer Service Supervisor, Customer Service Manager, Top Customer Service Executive, Customer Service Trainer

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