Alternate Job Titles: Senior Customer Service Representative, Customer Service Representative III
How much does a Customer Service Representative III make? The median annual Customer Service Representative III salary is $45,014, as of June 28, 2017, with a range usually between $39,811-$52,524, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Representative III in the United States.
This chart describes the expected percentage of people who perform the job of Customer Service Representative III in the United States that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Representative III in the United States is $45,014, so 50% of the people who perform the job of Customer Service Representative III in the United States are expected to make less than $45,014.
Source: HR Reported data as of June 28, 2017
This chart describes the expected percentage of people who perform the job of Customer Service Representative III that make less than that salary. For example 50% of the people who perform the job of Customer Service Representative III are expected to make less than the median.
Source: HR Reported data as of July 2017
Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solution or requested information to the customer. Analyze a customer's service needs and refer to other service or technical departments for follow up or additional information as needed. Provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction. May be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to a Supervisor or Manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience. View full job description