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The median expected salary for a typical Customer Service Training Manager in the United States is $68,068. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.
Source: HR Reported data as of May 2013
Job Description for Customer Service Training Manager New Search   
Ensures maximum effectiveness of the customer service function by developing and implementing training programs. Researches new training techniques and suggests enhancements to existing customer service training programs. Requires a bachelor's degree in a related area, and at least 5 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
Alternate Job Titles: Customer Service Training Manager, Manager of Customer Service Training
Categories:  Training , Customer Services , Sales
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Similar Job Titles
Customer Service Manager
Customer Service Trainer
Training Manager
Customer Service Supervisor
Customer Service Director
Customer Service Representative III
Customer Service Representative I
Customer Service Representative II
Sales Training Manager
View other Training Job Titles
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