Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 143 jobs in Customer Services category. Average salaries can vary and range from $50,397 to $79,780. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from March 26, 2024.

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Customer Services
All Category Accounting Administrative, Support, and Clerical Advertising Aerospace and Defense Agriculture, Forestry, and Fishing Architecture Arts and Entertainment Automotive Aviation and Airlines Banking Biotechnology Clergy Construction and Installation Consulting Services Customer Services Education Energy and Utilities Engineering Entry Level Environment Executive and Management Facilities, Maintenance, and Repair Financial Services Fire, Law Enforcement, and Security Food, Beverage, and Tobacco Government Graphic Arts Healthcare - Administrative Healthcare - Nursing Healthcare - Practitioners Healthcare - Technicians Hotel, Gaming, Leisure, and Travel Human Resources Insurance Internet and New Media IT - All IT - Computers, Hardware IT - Computers, Software IT - Executive, Consulting IT - Manager IT - Networking Legal Services Library Services Logistics Manufacturing Marketing Materials Management Media - Broadcast Media - Print Military Mining Non-Profit and Social Services Personal Care and Service Pharmaceuticals Planning Printing and Publishing Public Relations Purchasing Real Estate Restaurant and Food Services Retail/Wholesale Sales Science and Research Skilled and Trades Sports and Recreation Telecommunications Training Transportation and Warehousing
Edu., Gov't. & Nonprofit
All Industry Aerospace & Defense Biotechnology Business Services Chemicals Construction Edu., Gov't. & Nonprofit Energy & Utilities Financial Services Healthcare Hospitality & Leisure Insurance Internet Media MFG Durable MFG Nondurable Pharmaceuticals Retail & Wholesale Software & Networking Telecom Transportation
$50K - $80K
All Income Level $100K+ $80K - $100K $50K - $80K $30K - $50K $10K - $30K
Alternate Job Titles: Billing Systems Analyst I | Customer Billing/Collections Systems Analyst I | Entry Billing Systems Analyst | Network Billing Systems Analyst I | Reimbursement/Billing Systems Analyst I

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes billing system components after implementation or integration. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited co... View job details

Alternate Job Titles: Billing Systems Analyst II | Customer Billing/Collections Systems Analyst II | Intermediate Billing Systems Analyst | Network Billing Systems Analyst II | Reimbursement/Billing Systems Analyst II

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details

Alternate Job Titles: Billing Operations Systems Technical Analyst, Entry | Customer Billing/Collections Systems Analyst I | Entry Billing Systems Analyst | Network Billing Systems Analyst I | Reimbursement/Billing Systems Analyst I

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes billing system components after implementation or integration. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited co... View job details

Alternate Job Titles: Billing Operations Systems Technical Analyst, Intermediate | Customer Billing/Collections Systems Analyst II | Intermediate Billing Systems Analyst | Network Billing Systems Analyst II | Reimbursement/Billing Systems Analyst II

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details

Alternate Job Titles: Contact Center Quality Analyst | Contact Center Planning and Monitoring Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks with... View job details

Alternate Job Titles: Contact Center Quality Analyst, Sr. | Contact Center Planning and Monitoring Senior Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. May suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. W... View job details

Alternate Job Titles: Contact Center Dialing System Administrator | Dialer Administrator

Responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to staff. Collaborates with other departments to define call flows that improve customer experience and operational efficiency. Monitors and analyzes call center data to i... View job details

Alternate Job Titles: Contact Center Scheduler I | Contact Center Forecasting and Resourcing Analyst I | Contact Center Metrics Analyst I | Customer Service Center Scheduler I | Workforce Management Analyst I

Responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule as... View job details

Alternate Job Titles: Contact Center Scheduler III | Contact Center Forecasting and Resourcing Analyst III | Contact Center Metrics Analyst III | Customer Service Center Scheduler III | Workforce Management Analyst III

Responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain conta... View job details

Alternate Job Titles: Contact Center Traffic and Scheduling Analyst I | Customer Service Center Traffic and Scheduling Analyst I | Traffic Workforce Analyst I

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overfl... View job details

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About Edu., Gov't. & Nonprofit Industry

The Non-Profit sector is comprised of tax-exempt entities that provide products and services based on their mission. Non-profit organization missions typically fall into one of several categories, such as religious, health, educational, charitable, scientific, or cruelty prevention. Non-profits use excess revenue to reinvest in their organizations, rather than allocating it to owners or members. Non-profit organizations must comply with the rules set forth in section 501(c)(3) of the Internal Revenue Code.

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