How much does a Casino Shift Manager make in District of Columbia? The average Casino Shift Manager salary in District of Columbia is $88,156 as of February 26, 2024, but the range typically falls between $72,461 and $136,733. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Casino Shift Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Casino Shift Manager Salary $58,171 DC February 26, 2024
25th Percentile Casino Shift Manager Salary $72,461 DC February 26, 2024
50th Percentile Casino Shift Manager Salary $88,156 DC February 26, 2024
75th Percentile Casino Shift Manager Salary $136,733 DC February 26, 2024
90th Percentile Casino Shift Manager Salary $180,960 DC February 26, 2024
25% $72,461 10% $58,171 90% $180,960 75% $136,733 $88,156 50%(Median) Didn’t find job title? Click
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Check out Casino Shift Manager jobs in District of Columbia

Front Desk Agent

Blue Lake Casino - Blue Lake, CA

Prep Cook-Full-time Day shift

Silverado Casino, Fernley, NV - Fernley, NV

Guest Service Representative - Front Desk

Tuscany Suites and Casino - Las Vegas, NV

SLOT ATTENDANT SUPERVSIOR

Inn of the Mountain Gods - Mescalero, NM

What skills does a Casino Shift Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Internal control: Internal control, as defined by accounting and auditing, is a process for assuring of an organization's objectives in operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations and policies.

3.

Property Management Software: Property management software is a program designed to help property managers manage residential and commercial properties on behalf of their owners.

Customer Service 0.28%
Internal control 0.03%
Property Management Software 0.03%
Others 99.66%

Job Description for Casino Shift Manager

Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Casino Shift Manager in District of Columbia

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $88,156 Date Updated February 26, 2024
Location Parcel Return Service, DC Avg. Salary $88,156 Date Updated February 26, 2024
Location Washington, DC Avg. Salary $88,156 Date Updated February 26, 2024
Location Washington Navy Yard, DC Avg. Salary $88,156 Date Updated February 26, 2024
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Casino Shift Manager Salary in District of Columbia
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