How much does a Customer Service Representative I make in Delaware? The average Customer Service Representative I salary in Delaware is $39,268 as of February 26, 2024, but the range typically falls between $35,371 and $44,093. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Representative I Salary $31,823 DE February 26, 2024
25th Percentile Customer Service Representative I Salary $35,371 DE February 26, 2024
50th Percentile Customer Service Representative I Salary $39,268 DE February 26, 2024
75th Percentile Customer Service Representative I Salary $44,093 DE February 26, 2024
90th Percentile Customer Service Representative I Salary $48,487 DE February 26, 2024
25% $35,371 10% $31,823 90% $48,487 75% $44,093 $39,268 50%(Median) Didn’t find job title? Click
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Customer Service and Sales Rep I

Andrew Core Insurance Agency LLC Farmers Insurance - Eugene, OR

Customer Service Representative

Denova Collaborative Health - Phoenix, AZ

Customer Care Representative I

Lightspeed Networks - Portland, OR

What skills does a Customer Service Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Life insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

3.

Cash handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.

Customer Service 1230.9%
Life insurance 41.7%
Cash handling 30.5%

Job Description for Customer Service Representative I

Customer Service Representative I responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Service Representative I in Delaware

Select a city to view specific salary and bonus information for Customer Service Representative I

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $40,318 Date Updated February 26, 2024
Location Delaware City, DE Avg. Salary $40,333 Date Updated February 26, 2024
Location Harrington, DE Avg. Salary $40,675 Date Updated February 26, 2024
Location Lewes, DE Avg. Salary $40,675 Date Updated February 26, 2024
Location Middletown, DE Avg. Salary $40,339 Date Updated February 26, 2024
Location Milford, DE Avg. Salary $40,675 Date Updated February 26, 2024
Location Rehoboth Beach, DE Avg. Salary $40,830 Date Updated February 26, 2024
Location Seaford, DE Avg. Salary $40,000 Date Updated February 26, 2024
Location Smyrna, DE Avg. Salary $40,381 Date Updated February 26, 2024
Location Bethany Beach, DE Avg. Salary $40,830 Date Updated February 26, 2024

Career Path for Customer Service Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Service Representative I, the upper level is Customer Service Representative II and then progresses to Customer Service Team Leader.

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Customer Service Representative I Salary in Delaware
Customer Service Representative I Salary Graph, Regional Distribution and Summary