How much does a Executive Response Specialist make? The median annual Executive Response Specialist salary is $46,520, as of September 27, 2017, with a range usually between $41,002-$53,514, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Executive Response Specialist in the United States.
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This chart describes the expected percentage of people who perform the job of Executive Response Specialist in the United States that make less than that annual salary. For example the median expected annual pay for a typical Executive Response Specialist in the United States is $46,520, so 50% of the people who perform the job of Executive Response Specialist in the United States are expected to make less than $46,520.
Source: HR Reported data as of September 27, 2017
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This chart describes the expected percentage of people who perform the job of Executive Response Specialist that make less than that salary. For example 50% of the people who perform the job of Executive Response Specialist are expected to make less than the median.
Source: HR Reported data as of October 2017
Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Exercises a large degree of individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience. View full job description