How much does a Top Customer Service Executive make in Atlanta, GA? The average Top Customer Service Executive salary in Atlanta, GA is $231,035 as of February 26, 2024, but the range typically falls between $200,940 and $264,629. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Top Customer Service Executive Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Top Customer Service Executive Salary $173,540 Atlanta,GA February 26, 2024
25th Percentile Top Customer Service Executive Salary $200,940 Atlanta,GA February 26, 2024
50th Percentile Top Customer Service Executive Salary $231,035 Atlanta,GA February 26, 2024
75th Percentile Top Customer Service Executive Salary $264,629 Atlanta,GA February 26, 2024
90th Percentile Top Customer Service Executive Salary $295,214 Atlanta,GA February 26, 2024
25% $200,940 10% $173,540 90% $295,214 75% $264,629 $231,035 50%(Median) Didn’t find job title? Click
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Check out Top Customer Service Executive jobs in Atlanta, Georgia

Customer Service Consultant

Rojas Solutions - Bakersfield, CA

Personal Lines CSR MNN9473

Capstone Search Group - Beverly Hills, CA

Account Executive Trainee - Entry Level

Eagle Peak Solutions, Inc. - Hercules, CA

Vice President of Customer Service

Kissimmee Utility Authority - Kissimmee, FL

What skills does a Top Customer Service Executive need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Microsoft Excel: Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation or computation capabilities, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.

3.

KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.

Customer Service 0.74%
Microsoft Excel 0.04%
KPI 0.03%
Others 99.19%

Job Description for Top Customer Service Executive

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description

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Top Customer Service Executive salary varies from city to city. Compared with national average salary of Top Customer Service Executive, the highest Top Customer Service Executive salary is in San Francisco, CA, where the Top Customer Service Executive salary is 25.0% above. The lowest Top Customer Service Executive salary is in Miami, FL, where the Top Customer Service Executive salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Top Customer Service Executive, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
200940
264629
231035

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
239528
360125
290183
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Top Customer Service Executive in Atlanta, GA. The base salary for Top Customer Service Executive ranges from $200,940 to $264,629 with the average base salary of $231,035. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $239,528 to $360,125 with the average total cash compensation of $290,183.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

200940
264629

 

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How much should you be paid?

About Atlanta, Georgia    Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is ....More

Atlanta, Georgia  area prices were up 1.4% from a year ago    View the Cost of Living in Atlanta, Georgia

Top Customer Service Executive Salary in popular cities: AugustaColumbusMacon

Skills associated with Top Customer Service Executive: Inquiry Research/Response, Service Request Management Process, Customer Support Policies, Standards and Procedures, Customer Service Help Desk Software ...More

Recently searched related titles: Vice President Customer Experience, Vice President Of Services, Vp Customer Experience

Jobs with a similar salary range to Top Customer Service Executive : Client Service Executive, Customer Service Executive, Head of Customer Service

Salary estimation for Top Customer Service Executive at companies like : Synovus - NBSC Bank, Clarendon Education Center, Comment Intake Bureau of Consumer Financial Protection

Jobs with a similar salary range to Top Customer Service Executive : Chief Client Officer, Client Relationship Executive