How much does a Chat Support Representative I make in Georgia? The average Chat Support Representative I salary in Georgia is $41,990 as of February 26, 2024, but the range typically falls between $37,222 and $47,980. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Chat Support Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Chat Support Representative I Salary $32,880 GA February 26, 2024
25th Percentile Chat Support Representative I Salary $37,222 GA February 26, 2024
50th Percentile Chat Support Representative I Salary $41,990 GA February 26, 2024
75th Percentile Chat Support Representative I Salary $47,980 GA February 26, 2024
90th Percentile Chat Support Representative I Salary $53,433 GA February 26, 2024
25% $37,222 10% $32,880 90% $53,433 75% $47,980 $41,990 50%(Median) Didn’t find job title? Click
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Support Representative I

MobileHelp, LLC - Huntsville, AL

Call Center Representative II - PT

Silver State Schools Credit Union - Las Vegas, NV

What skills does a Chat Support Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

store management: Store management is the activity of running and monitoring all operations in a store. Its main responsibilities include working with employees, creating work schedules, communicating with suppliers, and dealing with customer complaints.

3.

Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.

Customer Service 148.19%
store management 7.08%
Promotion 4.25%

Job Description for Chat Support Representative I

Chat Support Representative I responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a Chat Support Representative I ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, Chat Support Representative I typically reports to a supervisor or manager. The Chat Support Representative I works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Chat Support Representative I typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Chat Support Representative I in Georgia

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Location Avg. Salary Date Updated
Location Abbeville, GA Avg. Salary $39,685 Date Updated February 26, 2024
Location Acworth, GA Avg. Salary $42,201 Date Updated February 26, 2024
Location Adairsville, GA Avg. Salary $40,457 Date Updated February 26, 2024
Location Adel, GA Avg. Salary $39,476 Date Updated February 26, 2024
Location Adrian, GA Avg. Salary $39,894 Date Updated February 26, 2024
Location Ailey, GA Avg. Salary $39,894 Date Updated February 26, 2024
Location Alamo, GA Avg. Salary $39,894 Date Updated February 26, 2024
Location Alapaha, GA Avg. Salary $39,476 Date Updated February 26, 2024
Location Albany, GA Avg. Salary $39,779 Date Updated February 26, 2024
Location Allenhurst, GA Avg. Salary $40,360 Date Updated February 26, 2024

Career Path for Chat Support Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Chat Support Representative I, the upper level is Chat Support Representative II and then progresses to Chat Support Manager.

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Chat Support Representative I Salary in Georgia
Chat Support Representative I Salary Graph, Regional Distribution and Summary