Alternate Job Titles: Guest Services Manager, Guest Service Manager
How much does a Guest Services Manager make? The median annual Guest Services Manager salary is $35,329, as of September 30, 2016, with a range usually between $27,290-$43,260, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Guest Services Manager in the United States.
This chart describes the expected percentage of people who perform the job of Guest Services Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Guest Services Manager in the United States is $35,329, so 50% of the people who perform the job of Guest Services Manager in the United States are expected to make less than $35,329.
This chart describes the expected percentage of people who perform the job of Guest Services Manager that make less than that salary. For example 50% of the people who perform the job of Guest Services Manager are expected to make less than the median.
Source: HR Reported data as of October 2016
Responsible for managing guest and front office operations. Assists with check-in/-out, responds to guest requests, and oversees lobby operations. Oversees the operations of the hotel amenities, such as concierge and valet services, pool or spa operations, and provides assistance to guests as needed. Monitors scheduling of employees and oversees department during shifts. May require an associate's degree or its equivalent and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A certain degree of creativity and latitude is expected. Typically reports to a head of a unit/department. View full job description