Alternate Job Titles: Guest Services Manager, Guest Service Manager
How much does a Guest Services Manager make? The median annual Guest Services Manager salary is $36,060, as of September 27, 2017, with a range usually between $27,858-$44,155, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Guest Services Manager in the United States.
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This chart describes the expected percentage of people who perform the job of Guest Services Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Guest Services Manager in the United States is $36,060, so 50% of the people who perform the job of Guest Services Manager in the United States are expected to make less than $36,060.
Source: HR Reported data as of September 27, 2017
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This chart describes the expected percentage of people who perform the job of Guest Services Manager that make less than that salary. For example 50% of the people who perform the job of Guest Services Manager are expected to make less than the median.
Source: HR Reported data as of October 2017
Responsible for managing guest and front office operations. Assists with check-in, check-out, responds to guest requests and complaints. Oversees lobby operations and hotel amenities, such as concierge and valet services, pool or spa operations. Provides assistance to guests as needed. Monitors staff scheduling and shifts. Oversees departments cooperation. May require an associate's degree or its equivalent. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the related area as an individual contributor. View full job description