Help Desk Manager Salaries

View Help Desk Manager Hourly Wages

Alternate Job Titles: Help Desk Manager, Manager - Service Desk

What is the average annual salary for Help Desk Manager?
The annual salary for someone with the job title Help Desk Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Manager in the United States.

This chart describes the expected percentage of people who perform the job of Help Desk Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Help Desk Manager in the United States is $86,804 so 50% of the people who perform the job of Help Desk Manager in the United States are expected to make less than $86,804.

Source: HR Reported data as of October 2015

Median $86,804
  • 10%$63,720
  • 25%$74,721
  • 75%$100,488
  • 90%$112,947

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Job Description for Help Desk Manager

Manages a team of support personnel who troubleshoot IT issues. Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user. Requires a bachelor's degree with at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department. View Help Desk Manager job description

View IT -- All Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  IT -- All, Executive and Management, IT -- Manager, IT -- Networking

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Help Desk Supervisor II, Help Desk Support, Help Desk Support, Sr., Help Desk Support Assistant, Help Desk Supervisor I, Help Desk Supervisor III, Front Desk Manager, Front Desk Manager - Casino, IS Security Manager

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