Alternate Job Titles: Help Desk Manager, Manager - Service Desk
How much does a Help Desk Manager make? The median annual Help Desk Manager salary is $89,910, as of March 31, 2017, with a range usually between $77,637-$104,270, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Manager in the United States.
This chart describes the expected percentage of people who perform the job of Help Desk Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Help Desk Manager in the United States is $89,910, so 50% of the people who perform the job of Help Desk Manager in the United States are expected to make less than $89,910.
Source: HR Reported data as of March 31, 2017
This chart describes the expected percentage of people who perform the job of Help Desk Manager that make less than that salary. For example 50% of the people who perform the job of Help Desk Manager are expected to make less than the median.
Source: HR Reported data as of April 2017
Manages a team of support personnel who troubleshoot IT issues. Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user. Requires a bachelor's degree with at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department. View full job description