Help Desk Salaries New Search   
 
How much does a help desk make? Well to determine a help desk's pay you need to first decide what kind of a help desk you are talking about. We have information on several help desk jobs each with different pay ranges. Please select a specific help desk job from the list below or search help desk salaries.
Help Desk Support Salaries
Help Desk Manager Salaries
Help Desk Supervisor II Salaries
Help Desk Support, Sr. Salaries
Help Desk Support Assistant Salaries
Help Desk Supervisor I Salaries
Help Desk Supervisor III Salaries
Front Desk Manager Salaries
Front Desk Supervisor - Casino Salaries
Front Desk Manager - Casino Salaries
Search All Help Desk Salaries
Help Desk Support Salaries
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. View Help Desk Support Salaries
Alternate Job Titles: Help Desk Support
Categories: IT -- All, IT -- Computers, Hardware, IT -- Computers, Software
Help Desk Manager Salaries
Manages a team of support personnel who troubleshoot IT issues. Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user. Requires a bachelor's degree with at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department. View Help Desk Manager Salaries
Alternate Job Titles: Help Desk Manager, Manager - Service Desk
Categories: IT -- All, Executive and Management, IT -- Manager, IT -- Networking
Help Desk Supervisor II Salaries
Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. View Help Desk Supervisor II Salaries
Alternate Job Titles: Help Desk Supervisor II, IS Help Desk Supervisor II, Level II Help Desk Supervisor, Information Systems Help Desk Supervisor II
Categories: IT -- All, IT -- Computers, Hardware, IT -- Computers, Software
Help Desk Support, Sr. Salaries
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 3-5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected. View Help Desk Support, Sr. Salaries
Alternate Job Titles: Help Desk Support, Sr., Help Desk Support, Sr, Senior Help Desk Support
Categories: IT -- All, IT -- Computers, Hardware, IT -- Computers, Software
Help Desk Support Assistant Salaries
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and no previous experience in the field. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor. View Help Desk Support Assistant Salaries
Alternate Job Titles: Help Desk Support Assistant, Assistant Help Desk Support, Junior Help Desk Support
Categories: IT -- All, Entry Level, IT -- Computers, Hardware, IT -- Computers, Software
Help Desk Supervisor I Salaries
Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. A level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. View Help Desk Supervisor I Salaries
Alternate Job Titles: Help Desk Supervisor I, Information Systems Help Desk Supervisor I, IS Help Desk Supervisor I, Level I Help Desk Supervisor
Categories: IT -- All, IT -- Computers, Hardware, IT -- Computers, Software
Help Desk Supervisor III Salaries
Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. A level III supervisor has full authority and may be considered lower middle management. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. View Help Desk Supervisor III Salaries
Alternate Job Titles: Help Desk Supervisor III, Information Systems Help Desk Supervisor III, IS Help Desk Supervisor III, Level III Help Desk Supervisor
Categories: IT -- All, IT -- Computers, Hardware, IT -- Computers, Software
Front Desk Manager Salaries
Manages front desk personnel and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. May oversee concierge or valet staff. May require an associate's degree or its equivalent and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is required. Typically reports to a hotel manager. View Front Desk Manager Salaries
Alternate Job Titles: Front Desk Manager
Categories: Hotel, Gaming, Leisure, and Travel
Front Desk Supervisor - Casino Salaries
Supervises a team of front desk clerks who are responsible for guest check-in and check-out. May perform administrative duties for the front desk including guest check-in, check-out, and billing. May require a high school diploma or its equivalent and 2-4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and direct the work of others. A certain degree of creativity and latitude is expected. Typically reports to a manager. View Front Desk Supervisor - Casino Salaries
Alternate Job Titles: Front Desk Supervisor - Casino
Categories: Hotel, Gaming, Leisure, and Travel
Front Desk Manager - Casino Salaries
Manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. May require a high school diploma or its equivalent and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to the Front Office Manager. View Front Desk Manager - Casino Salaries
Alternate Job Titles: Front Desk Manager - Casino
Categories: Hotel, Gaming, Leisure, and Travel