Help Desk Support, Sr. Salaries

View Help Desk Support, Sr. Hourly Wages

Alternate Job Titles: Help Desk Support, Sr, Help Desk Support, Sr., Senior Help Desk Support

What is the average annual salary for Help Desk Support, Sr.?
The annual salary for someone with the job title Help Desk Support, Sr. may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Support, Sr. in the United States.

This chart describes the expected percentage of people who perform the job of Help Desk Support, Sr. in the United States that make less than that annual salary. For example the median expected annual pay for a typical Help Desk Support, Sr. in the United States is $57,584 so 50% of the people who perform the job of Help Desk Support, Sr. in the United States are expected to make less than $57,584.

Source: HR Reported data as of October 2015

Median $57,584
  • 10%$43,952
  • 25%$50,449
  • 75%$66,297
  • 90%$74,231

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Job Description for Help Desk Support, Sr.

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 3-5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected. View Help Desk Support, Sr. job description

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Categories:  IT -- All, IT -- Computers, Hardware, IT -- Computers, Software

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Help Desk Supervisor II, Help Desk Support, Help Desk Manager, Help Desk Support Assistant, Help Desk Supervisor I, Help Desk Supervisor III, Front Desk Manager, Front Desk Supervisor - Casino, Front Desk Manager - Casino

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