Help Desk Support Salaries

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Alternate Job Titles: Help Desk Support

What is the average annual salary for Help Desk Support?
The annual salary for someone with the job title Help Desk Support may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Support in the United States.

This chart describes the expected percentage of people who perform the job of Help Desk Support in the United States that make less than that annual salary. For example the median expected annual pay for a typical Help Desk Support in the United States is $48,096 so 50% of the people who perform the job of Help Desk Support in the United Sates are expected to make less than $48,096.

Source: HR Reported data as of September 2014

Median $48,096
  • 10%$38,087
  • 25%$42,857
  • 75%$54,930
  • 90%$61,152

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Job Description for Help Desk Support

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. View Help Desk Support job description

View IT -- All Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  IT -- All, IT -- Computers, Hardware, IT -- Computers, Software

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Help Desk Support, Sr., Help Desk Support Assistant, Help Desk Manager, Help Desk Supervisor II, Help Desk Supervisor I, Help Desk Supervisor III, Technical Support Representative I, Technical Support Representative III, Technical Support Representative II

Help Desk Support Salaries by State