How much does a Member Services Manager make in Illinois? The average Member Services Manager salary in Illinois is $95,745 as of April 24, 2024, but the range typically falls between $84,757 and $109,255. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Member Services Manager Salary | $74,752 | IL | April 24, 2024 |
25th Percentile Member Services Manager Salary | $84,757 | IL | April 24, 2024 |
50th Percentile Member Services Manager Salary | $95,745 | IL | April 24, 2024 |
75th Percentile Member Services Manager Salary | $109,255 | IL | April 24, 2024 |
90th Percentile Member Services Manager Salary | $121,555 | IL | April 24, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Word: Microsoft Word or MS Word is a popular word-processing program used mainly for creating documents, such as brochures, letters, learning activities, quizzes, tests, and students' homework assignments
Programming: Executing logic to facilitate computing operations and functionality in one or more languages.
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Cicero, IL | Avg. Salary $98,179 | Date Updated April 24, 2024 |
Location Mount Prospect, IL | Avg. Salary $97,804 | Date Updated April 24, 2024 |
Location Abingdon, IL | Avg. Salary $88,632 | Date Updated April 24, 2024 |
Location Adair, IL | Avg. Salary $89,474 | Date Updated April 24, 2024 |
Location Addieville, IL | Avg. Salary $90,878 | Date Updated April 24, 2024 |
Location Addison, IL | Avg. Salary $97,804 | Date Updated April 24, 2024 |
Location Akin, IL | Avg. Salary $88,164 | Date Updated April 24, 2024 |
Location Albany, IL | Avg. Salary $87,415 | Date Updated April 24, 2024 |
Location Albers, IL | Avg. Salary $90,878 | Date Updated April 24, 2024 |
Location Albion, IL | Avg. Salary $86,105 | Date Updated April 24, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Member Services Manager, the first career path typically starts with a Managed Care Finance Director position, and then progresses to Top Managed Care Executive.
Additionally, the second career path typically progresses to Member Services Director.
Salary.com's CompAnalyst platform offers:
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Jobs with different levels of education may pay very differently. Check the Member Services Manager salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Member Services Manager salary varies from category to category. Click below to see Member Services Manager salary in different categories.
About Illinois Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More
Skills associated with Member Services Manager: Customer Service Metrics, HMO Member Services, Service Operations, Service Delivery
Recently searched related titles: Member Service Manager
Salary estimation for Member Services Manager at companies like : University of Medical School, Stada Holdings LLC, Diagnostic Testing Inc