How much does an Outbound Contact Center Supervisor make in South Bend, IN? The average Outbound Contact Center Supervisor salary in South Bend, IN is $60,185 as of April 24, 2024, but the range typically falls between $51,390 and $74,001. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Outbound Contact Center Supervisor Salary | $43,383 | South Bend,IN | April 24, 2024 |
25th Percentile Outbound Contact Center Supervisor Salary | $51,390 | South Bend,IN | April 24, 2024 |
50th Percentile Outbound Contact Center Supervisor Salary | $60,185 | South Bend,IN | April 24, 2024 |
75th Percentile Outbound Contact Center Supervisor Salary | $74,001 | South Bend,IN | April 24, 2024 |
90th Percentile Outbound Contact Center Supervisor Salary | $86,580 | South Bend,IN | April 24, 2024 |
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Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Logistics: In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.
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Outbound Contact Center Supervisor supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Additionally, Outbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Outbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Outbound Contact Center Supervisor, the upper level is Outbound Contact Center Senior Supervisor and then progresses to Outbound Contact Center Manager.
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Outbound Contact Center Supervisor salary varies from city to city. Compared with national average salary of Outbound Contact Center Supervisor, the highest Outbound Contact Center Supervisor salary is in San Francisco, CA, where the Outbound Contact Center Supervisor salary is 25.0% above. The lowest Outbound Contact Center Supervisor salary is in Miami, FL, where the Outbound Contact Center Supervisor salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Outbound Contact Center Supervisor salary of your education level.
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About South Bend, Indiana South Bend is a city in and the county seat of St. Joseph County, Indiana, United States, on the St. Joseph River near its southernmost bend, from whi....More
South Bend, Indiana area prices were up 1.3% from a year ago View the Cost of Living in South Bend, Indiana
Outbound Contact Center Supervisor Salary in popular cities: Indianapolis, Fort Wayne, Evansville
Skills associated with Outbound Contact Center Supervisor: Develop Sales Targets, Call Center Operations, Customer Service Help Desk Software, Escalation Management ...More
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