Inbound Call Center Manager Salaries

View Inbound Call Center Manager Hourly Wages

Alternate Job Titles: Inbound Call Center Manager

What is the average annual salary for Inbound Call Center Manager?
The annual salary for someone with the job title Inbound Call Center Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Inbound Call Center Manager in the United States.

This chart describes the expected percentage of people who perform the job of Inbound Call Center Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Inbound Call Center Manager in the United States is $74,787 so 50% of the people who perform the job of Inbound Call Center Manager in the United Sates are expected to make less than $74,787.

Source: HR Reported data as of October 2014

Median $74,787
  • 10%$55,254
  • 25%$64,563
  • 75%$86,349
  • 90%$96,875

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Job Description for Inbound Call Center Manager

Manages and directs all aspects of incoming call center operations. Implements and reviews call center policies and procedures. Develops and monitors quotas for service volume and timeliness. Requires a bachelor's degree with at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. View Inbound Call Center Manager job description

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Categories:  Marketing, Sales

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Inbound Call Center Supervisor II, Inbound Call Center Supervisor III, Inbound Call Center Supervisor I, Call Center Representative IV - Inbound, Call Center Representative III - Inbound, Call Center Representative I - Inbound, Call Center Representative II - Inbound, Call Center Director, Customer Information Center Manager

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