How much does a Casino Shift Manager make in Massachusetts? The average Casino Shift Manager salary in Massachusetts is $86,184 as of February 26, 2024, but the range typically falls between $70,840 and $133,675. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Casino Shift Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Casino Shift Manager Salary $56,870 MA February 26, 2024
25th Percentile Casino Shift Manager Salary $70,840 MA February 26, 2024
50th Percentile Casino Shift Manager Salary $86,184 MA February 26, 2024
75th Percentile Casino Shift Manager Salary $133,675 MA February 26, 2024
90th Percentile Casino Shift Manager Salary $176,912 MA February 26, 2024
25% $70,840 10% $56,870 90% $176,912 75% $133,675 $86,184 50%(Median) Didn’t find job title? Click
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What skills does a Casino Shift Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Internal Control: Internal control, as defined by accounting and auditing, is a process for assuring of an organization's objectives in operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations and policies.

3.

Property Management Software: Property management software is a program designed to help property managers manage residential and commercial properties on behalf of their owners.

Customer Service 13.44%
Internal Control 1.65%
Property Management Software 1.51%
Others 83.4%

Job Description for Casino Shift Manager

Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Casino Shift Manager in Massachusetts

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $83,388 Date Updated February 26, 2024
Location Barnstable, MA Avg. Salary $84,286 Date Updated February 26, 2024
Location Fitchburg, MA Avg. Salary $84,430 Date Updated February 26, 2024
Location Hyannis, MA Avg. Salary $83,994 Date Updated February 26, 2024
Location Leominster, MA Avg. Salary $83,386 Date Updated February 26, 2024
Location Malden, MA Avg. Salary $89,225 Date Updated February 26, 2024
Location Methuen, MA Avg. Salary $84,577 Date Updated February 26, 2024
Location Newton, MA Avg. Salary $89,225 Date Updated February 26, 2024
Location Revere, MA Avg. Salary $89,225 Date Updated February 26, 2024
Location Weymouth, MA Avg. Salary $86,477 Date Updated February 26, 2024
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Casino Shift Manager Salary in Massachusetts
Casino Shift Manager Salary Graph, Regional Distribution and Summary