eCommerce Customer Support Manager Salaries in Lowell, MA
Alternate Job Titles: eCommerce Customer Support Manager, Ecommerce Customer Support Manager, E-Commerce Customer Support Manager, Manager of E-Commerce Customer Support, Electronic Commerce Customer Support Manager
What is the average eCommerce Customer Support Manager salary for Lowell, MA?
The salary for someone with the job title eCommerce Customer Support Manager in Lowell, MA varies depending on a number of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at employers of all sizes and industries on eCommerce Customer Support Manager salaries to construct a range which describes the distribution of salaries for people with the job title eCommerce Customer Support Manager in Lowell, MA.
This chart describes the expected percentage of people who perform the job of eCommerce Customer Support Manager in Lowell, MA that make less than that salary. For example 50% of the people who perform the job of eCommerce Customer Support Manager in Lowell are expected to make less than the median.
Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved processes or operational policies. Recommends changes to website, products, or services to fulfill customer needs. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
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