How much does an Operations Supervisor make in Massachusetts? The average Operations Supervisor salary in Massachusetts is $76,338 as of February 26, 2024, but the range typically falls between $67,438 and $85,376. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Operations Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Operations Supervisor Salary $59,334 MA February 26, 2024
25th Percentile Operations Supervisor Salary $67,438 MA February 26, 2024
50th Percentile Operations Supervisor Salary $76,338 MA February 26, 2024
75th Percentile Operations Supervisor Salary $85,376 MA February 26, 2024
90th Percentile Operations Supervisor Salary $93,605 MA February 26, 2024
25% $67,438 10% $59,334 90% $93,605 75% $85,376 $76,338 50%(Median) Didn’t find job title? Click
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Print and Mail Operations Supervisor

Paradigm Information Services, Inc. - Beaverton, OR

Operations Supervisor, Roads

Chrysalis Center Inc - Los Angeles, CA

Operations Supervisor

OpSec Security - Meridian, ID

What skills does an Operations Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

store operations: Retail operations are the activities that allow online and physical stores to function. The aim of retail operations is to enhance the customer shopping experience and lower the retailer's costs.

3.

Health care: Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration, or cure of disease, illness, injury, and other physical and mental impairments in people.

Customer Service 51.02%
store operations 10.83%
Health care 6.02%
Others 32.13%

Job Description for Operations Supervisor

Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Operations Supervisor in Massachusetts

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $73,861 Date Updated February 26, 2024
Location Barnstable, MA Avg. Salary $74,656 Date Updated February 26, 2024
Location Fitchburg, MA Avg. Salary $74,784 Date Updated February 26, 2024
Location Hyannis, MA Avg. Salary $74,397 Date Updated February 26, 2024
Location Leominster, MA Avg. Salary $73,859 Date Updated February 26, 2024
Location Malden, MA Avg. Salary $79,031 Date Updated February 26, 2024
Location Methuen, MA Avg. Salary $74,914 Date Updated February 26, 2024
Location Newton, MA Avg. Salary $79,031 Date Updated February 26, 2024
Location Revere, MA Avg. Salary $79,031 Date Updated February 26, 2024
Location Weymouth, MA Avg. Salary $76,597 Date Updated February 26, 2024

Career Path for Operations Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Operations Supervisor, the upper level is Operations Senior Supervisor and then progresses to Operations Manager.

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Operations Supervisor Salary in Massachusetts
Operations Supervisor Salary Graph, Regional Distribution and Summary