How much does a Retail Store Customer Service Representative make in Ann Arbor, MI? The average Retail Store Customer Service Representative salary in Ann Arbor, MI is $30,254 as of February 26, 2024, but the range typically falls between $27,943 and $33,911. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Retail Store Customer Service Representative Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Retail Store Customer Service Representative Salary $25,838 Ann Arbor,MI February 26, 2024
25th Percentile Retail Store Customer Service Representative Salary $27,943 Ann Arbor,MI February 26, 2024
50th Percentile Retail Store Customer Service Representative Salary $30,254 Ann Arbor,MI February 26, 2024
75th Percentile Retail Store Customer Service Representative Salary $33,911 Ann Arbor,MI February 26, 2024
90th Percentile Retail Store Customer Service Representative Salary $37,241 Ann Arbor,MI February 26, 2024
25% $27,943 10% $25,838 90% $37,241 75% $33,911 $30,254 50%(Median) Didn’t find job title? Click
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What skills does a Retail Store Customer Service Representative need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

product quality: Product quality refers to how well a product satisfies customer needs, serves its purpose and meets industry standards. When evaluating product quality, businesses consider several key factors, including whether a product solves a problem, works efficiently or suits customers' purposes.

3.

Container: Container is an object used for or capable of holding, esp for transport or storage, such as a carton, box, etc.

Customer Service 101.15%
product quality 6.96%
Container 3.9%

Job Description for Retail Store Customer Service Representative

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Retail Store Customer Service Representative in Ann Arbor, MI

Career Path for Retail Store Customer Service Representative

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Retail Store Customer Service Representative, the upper level is Retail Sales Staff and then progresses to Retail Third Keyholder.

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Retail Store Customer Service Representative salary varies from city to city. Compared with national average salary of Retail Store Customer Service Representative, the highest Retail Store Customer Service Representative salary is in San Francisco, CA, where the Retail Store Customer Service Representative salary is 25.0% above. The lowest Retail Store Customer Service Representative salary is in Miami, FL, where the Retail Store Customer Service Representative salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Retail Store Customer Service Representative, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
27943
33911
30254

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
28138
34353
30583
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Retail Store Customer Service Representative in Ann Arbor, MI. The base salary for Retail Store Customer Service Representative ranges from $27,943 to $33,911 with the average base salary of $30,254. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $28,138 to $34,353 with the average total cash compensation of $30,583.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

27943
33911

 

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About Ann Arbor, Michigan    Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, mak....More

Ann Arbor, Michigan  area prices were up 1.3% from a year ago    View the Cost of Living in Ann Arbor, Michigan

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Skills associated with Retail Store Customer Service Representative: Retail Customer Support, Customer Service, Process Special Orders, Retail Management System ...More

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