How much does a Collections Representative II make in Michigan? The average Collections Representative II salary in Michigan is $44,525 as of February 26, 2024, but the range typically falls between $39,603 and $50,031. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Collections Representative II Salary | $35,122 | MI | February 26, 2024 |
25th Percentile Collections Representative II Salary | $39,603 | MI | February 26, 2024 |
50th Percentile Collections Representative II Salary | $44,525 | MI | February 26, 2024 |
75th Percentile Collections Representative II Salary | $50,031 | MI | February 26, 2024 |
90th Percentile Collections Representative II Salary | $55,045 | MI | February 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
customer contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
Data entry: Transcribing information into an electronic medium such as a computer or other electronic device.
Collections Representative II is responsible for initiating calls to delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Being a Collections Representative II requires a high school diploma or equivalent. Typically reports to a supervisor. The Collections Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Collections Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Taylor, MI | Avg. Salary $45,321 | Date Updated February 26, 2024 |
Location Acme, MI | Avg. Salary $42,309 | Date Updated February 26, 2024 |
Location Ada, MI | Avg. Salary $43,539 | Date Updated February 26, 2024 |
Location Addison, MI | Avg. Salary $45,355 | Date Updated February 26, 2024 |
Location Adrian, MI | Avg. Salary $44,577 | Date Updated February 26, 2024 |
Location Afton, MI | Avg. Salary $41,716 | Date Updated February 26, 2024 |
Location Ahmeek, MI | Avg. Salary $42,645 | Date Updated February 26, 2024 |
Location Akron, MI | Avg. Salary $41,764 | Date Updated February 26, 2024 |
Location Alanson, MI | Avg. Salary $41,716 | Date Updated February 26, 2024 |
Location Alba, MI | Avg. Salary $41,716 | Date Updated February 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Collections Representative II, the upper level is Collections Representative III and then progresses to Collections Supervisor.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Collections Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Collections Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Collections Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Credit and Collections Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Credit and Collections Director | Experience | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Collections Representative II salary of your education level.
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About Michigan Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th par....More
Skills associated with Collections Representative II: Credit and Collections Software, Outbound Collection Calling, Bill Collections, Negotiation ...More
Recently searched related titles: Collections Associate, Collection Specialist, Collection Assistant
Jobs with a similar salary range to Collections Representative II : Soldier, Collection Officer, Tax Collector, Collections Agent, Collections Representative, Collections Specialist
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Jobs with a similar salary range to Collections Representative II : Collection Agent, Collections Officer, Insurance Collection Specialist