How much does a Technical Support Analyst I make in Warren, MI? The average Technical Support Analyst I salary in Warren, MI is $68,701 as of February 26, 2024, but the range typically falls between $60,328 and $75,861. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Technical Support Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Support Analyst I Salary $52,704 Warren,MI February 26, 2024
25th Percentile Technical Support Analyst I Salary $60,328 Warren,MI February 26, 2024
50th Percentile Technical Support Analyst I Salary $68,701 Warren,MI February 26, 2024
75th Percentile Technical Support Analyst I Salary $75,861 Warren,MI February 26, 2024
90th Percentile Technical Support Analyst I Salary $82,381 Warren,MI February 26, 2024
25% $60,328 10% $52,704 90% $82,381 75% $75,861 $68,701 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Technical Support Analyst I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

2.

Computer Science: Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.

3.

Computer Systems: A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.

Troubleshooting 9.14%
Computer Science 2.48%
Computer Systems 1.77%
Others 86.61%

Job Description for Technical Support Analyst I

Technical Support Analyst I provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst I assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst I typically requires a bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Support Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Technical Support Analyst I.

Salary.com job board provides millions of Technical Support Analyst I information for you to search for. Click on search button below to see Technical Support Analyst I job openings or enter a new job title here.

Job Openings for Technical Support Analyst I in Warren, MI

Career Path for Technical Support Analyst I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Support Analyst I, the upper level is Technical Support Analyst II and then progresses to Technical Support Manager.

Those that have already made the climb...
Nick Daffan, Executive Vice President and Chief Information Officer
Verisk Analytics, Inc. provides data analytics solutions to the insurance markets in the United States and internationally. The company provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, global risk analytics, and various other fields... More
Fiscal Year Ended in 2022
Not the job you're looking for? Search more salaries here:
See if your skills match up? Check skills for Technical Support Analyst I

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Technical Support Analyst I salary varies from city to city. Compared with national average salary of Technical Support Analyst I, the highest Technical Support Analyst I salary is in San Francisco, CA, where the Technical Support Analyst I salary is 25.0% above. The lowest Technical Support Analyst I salary is in Miami, FL, where the Technical Support Analyst I salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Support Analyst I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
60328
75861
68701

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
63028
79796
71284
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Analyst I in Warren, MI. The base salary for Technical Support Analyst I ranges from $60,328 to $75,861 with the average base salary of $68,701. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $63,028 to $79,796 with the average total cash compensation of $71,284.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

60328
75861

 

Step 3 of 3

How much should you be paid?

About Warren, Michigan    Warren is a city in Macomb County in the U.S. state of Michigan. The 2010 census places the city's population at 134,056, making Warren the largest ci....More

Warren, Michigan  area prices were up 1.2% from a year ago    View the Cost of Living in Warren, Michigan

Technical Support Analyst I Salary in popular cities: DetroitGrand RapidsSterling Heights

Skills associated with Technical Support Analyst I: IT Help Desk Software, Problem Analysis, Issue Resolution, Software Installation ...More

Recently searched related titles: EPIC Technical Problem Solver, Technical Advisor

Recently searched related titles: Enterprise Technical Support Analyst, Process Support Analyst, Technology Consulting Analyst

Jobs with a similar salary range to Technical Support Analyst I : CRM Support Analyst, CRM Technical Consultant, Fiber Design Engineer, Desktop Support Analyst, Network Relations Consultant, Analyst, Engineering Support

Salary estimation for Technical Support Analyst I at companies like : Sauk Rapids Police Seek, City of New York Brooklyn College, Stanford King Center on Global Development

Jobs with a similar salary range to Technical Support Analyst I : Healthcare IT Consultant, Pharmaceutical Detailer, Information Technology Support Analyst