Customer Service Training Manager Salary in Rochester, Minnesota
Customer Service Training Manager Salary in Rochester, MN
How much does a Customer Service Training Manager make in Rochester, MN? The average Customer Service Training Manager salary in Rochester, MN is $99,104 as of April 24, 2024, but the range typically falls between $82,022 and $114,678. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Training Manager Salary | $66,469 | Rochester,MN | April 24, 2024 |
| 25th Percentile Customer Service Training Manager Salary | $82,022 | Rochester,MN | April 24, 2024 |
| 50th Percentile Customer Service Training Manager Salary | $99,104 | Rochester,MN | April 24, 2024 |
| 75th Percentile Customer Service Training Manager Salary | $114,678 | Rochester,MN | April 24, 2024 |
| 90th Percentile Customer Service Training Manager Salary | $128,858 | Rochester,MN | April 24, 2024 |
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What skills does a Customer Service Training Manager need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Service Operations: Service operations is responsible for developing a service strategy and working with customer success, customer support, and customer experience teams.
Needs Analysis: Needs analysis is the formal process that sits alongside Requirements analysis and focuses on the human elements of the requirements.
Job Description for Customer Service Training Manager
Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description
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Proto Labs, Inc. - Maple Plain, MNDescription. Be yourself at Protolabs. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qua...- 1 Day Ago
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Customer Service Training Manager Pay Difference by Location
Customer Service Training Manager salary varies from city to city. Compared with national average salary of Customer Service Training Manager, the highest Customer Service Training Manager salary is in San Francisco, CA, where the Customer Service Training Manager salary is 25.0% above. The lowest Customer Service Training Manager salary is in Miami, FL, where the Customer Service Training Manager salary is 3.5% lower than national average salary.
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About Rochester, Minnesota
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Level of Education for Customer Service Training Manager
Jobs with different levels of education may pay very differently. Check the Customer Service Training Manager salary of your education level.
Customer Service Training Manager Salary by Global Country
Customer Service Training Manager salary varies from country to country. There are several factors that mainly impact the Customer Service Training Manager salary, including cost of living, economic conditions, market rates and legal differences. Click below to Customer Service Training Manager salary of the other country.
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About Rochester, Minnesota Rochester is a city founded in 1854 in the U.S. State of Minnesota and is the county seat of Olmsted County located on the Zumbro River's south fork i....More
Rochester, Minnesota area prices were up 1.3% from a year ago View the Cost of Living in Rochester, Minnesota
Customer Service Training Manager Salary in popular cities: Minneapolis, Saint Paul, Duluth
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