Alternate Job Titles: Director of Member Services, Member Services Director
What is the average annual salary for Member Services Director?
The annual salary for someone with the job title Member Services Director may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Member Services Director in the United States.
This chart describes the expected percentage of people who perform the job of Member Services Director in the United States that make less than that annual salary. For example the median expected annualy pay for a typical Member Services Director in the United States is $103,226 so 50% of the people who perform the job of Accountant I in the United Sates are expected to make less than $103,226.
Directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Establishes service quality goals for the department and implements strategies to meet these goals. May require an advanced degree and at least 10 years of direct experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
View Member Services Director job description