Alternate Job Titles: Member Representative, Member Services Representative
How much does a Member Services Representative make? The median annual Member Services Representative salary is $32,354, as of September 27, 2017, with a range usually between $29,805-$36,154, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Member Services Representative in the United States.
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This chart describes the expected percentage of people who perform the job of Member Services Representative in the United States that make less than that annual salary. For example the median expected annual pay for a typical Member Services Representative in the United States is $32,354, so 50% of the people who perform the job of Member Services Representative in the United States are expected to make less than $32,354.
Source: HR Reported data as of September 27, 2017
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This chart describes the expected percentage of people who perform the job of Member Services Representative that make less than that salary. For example 50% of the people who perform the job of Member Services Representative are expected to make less than the median.
Source: HR Reported data as of October 2017
Addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 1-3 years of related experience. View full job description