Member Services Representative, Sr. Salaries

View Member Services Representative, Sr. Hourly Wages

Alternate Job Titles: Member Services Representative, Sr., Member Services Representative, Sr. , Senior Member Services Representative

What is the average annual salary for Member Services Representative, Sr. ?
The annual salary for someone with the job title Member Services Representative, Sr. may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Member Services Representative, Sr. in the United States.

This chart describes the expected percentage of people who perform the job of Member Services Representative, Sr. in the United States that make less than that annual salary. For example the median expected annual pay for a typical Member Services Representative, Sr. in the United States is $40,081 so 50% of the people who perform the job of Member Services Representative, Sr. in the United Sates are expected to make less than $40,081.

Source: HR Reported data as of December 2014

Median $40,081
  • 10%$30,602
  • 25%$35,120
  • 75%$47,393
  • 90%$54,051

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Job Description for Member Services Representative, Sr.

Addresses more complex member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls. Provides available information upon request and escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Requires a high school diploma or its equivalent and 4-6 years of related experience. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a supervisor or manager. View Member Services Representative, Sr. job description

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Categories:  Insurance, Healthcare -- Administrative

Industries:  Edu., Gov't. & Nonprofit, Healthcare, Insurance

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