Member Services Representative Salaries

View Member Services Representative Hourly Wages

Alternate Job Titles: Member Representative, Member Services Representative

What is the average annual salary for Member Services Representative?
The annual salary for someone with the job title Member Services Representative may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Member Services Representative in the United States.

This chart describes the expected percentage of people who perform the job of Member Services Representative in the United States that make less than that annual salary. For example the median expected annual pay for a typical Member Services Representative in the United States is $31,198 so 50% of the people who perform the job of Member Services Representative in the United States are expected to make less than $31,198.

Source: HR Reported data as of October 2015

Median $31,198
  • 10%$26,172
  • 25%$28,567
  • 75%$34,475
  • 90%$37,459

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Job Description for Member Services Representative

Addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls. Provides available information upon request and escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Requires a high school diploma or its equivalent and 2-4 years of related experience. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. View Member Services Representative job description

View Non-Profit and Social Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  Non-Profit and Social Services, Healthcare -- Administrative

Industries:  Edu., Gov't. & Nonprofit, Healthcare, Insurance

Similar Job Titles:  Member Services Representative, Sr. , Member Services Director, Member Services Supervisor, Member Services Manager, Technical Support Representative I, Technical Support Representative II, Technical Support Representative III, Member Records Administrator, Client Services Representative (Banking), Sr.

Member Services Representative Salaries by State