Member Services Supervisor Salaries

View Member Services Supervisor Hourly Wages

Alternate Job Titles: Member Services Supervisor

What is the average annual salary for Member Services Supervisor?
The annual salary for someone with the job title Member Services Supervisor may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Member Services Supervisor in the United States.

This chart describes the expected percentage of people who perform the job of Member Services Supervisor in the United States that make less than that annual salary. For example the median expected annual pay for a typical Member Services Supervisor in the United States is $52,062 so 50% of the people who perform the job of Member Services Supervisor in the United States are expected to make less than $52,062.

Source: HR Reported data as of October 2015

Median $52,062
  • 10%$43,095
  • 25%$47,368
  • 75%$57,620
  • 90%$62,682

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Job Description for Member Services Supervisor

Addresses more complex member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls. Provides available information upon request and escalates issues as appropriate. Supervises hiring, ensuring effective training, ongoing monitoring and QA, evaluations and any disciplinary actions of member services representatives. Requires a high school diploma or its equivalent and 5-8 years of related experience. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager. View Member Services Supervisor job description

View Healthcare -- Administrative Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  Healthcare -- Administrative

Industries:  Edu., Gov't. & Nonprofit, Healthcare, Insurance

Similar Job Titles:  Member Services Director, Office Services Supervisor, Member Services Representative, Administrative Services Supervisor, Member Services Manager, Member Services Representative, Sr. , Food Services Supervisor, Member Records Administrator, Legal Services Director

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