How much does a Member Services Supervisor make? The median annual Member Services Supervisor salary is $55,181, as of August 03, 2017, with a range usually between $50,093-$61,721, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Member Services Supervisor in the United States.
This chart describes the expected percentage of people who perform the job of Member Services Supervisor in the United States that make less than that annual salary. For example the median expected annual pay for a typical Member Services Supervisor in the United States is $55,181, so 50% of the people who perform the job of Member Services Supervisor in the United States are expected to make less than $55,181.
Source: HR Reported data as of August 03, 2017
This chart describes the expected percentage of people who perform the job of Member Services Supervisor that make less than that salary. For example 50% of the people who perform the job of Member Services Supervisor are expected to make less than the median.
Source: HR Reported data as of August 2017
Supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contributor. View full job description