How much does a Service Contract Administrator make in North Carolina? The average Service Contract Administrator salary in North Carolina is $63,881 as of February 26, 2024, but the range typically falls between $56,130 and $75,512. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Service Contract Administrator Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Service Contract Administrator Salary $49,074 NC February 26, 2024
25th Percentile Service Contract Administrator Salary $56,130 NC February 26, 2024
50th Percentile Service Contract Administrator Salary $63,881 NC February 26, 2024
75th Percentile Service Contract Administrator Salary $75,512 NC February 26, 2024
90th Percentile Service Contract Administrator Salary $86,102 NC February 26, 2024
25% $56,130 10% $49,074 90% $86,102 75% $75,512 $63,881 50%(Median) Didn’t find job title? Click
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What skills does a Service Contract Administrator need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Field Sales: Selling products outside the office or company to acquire new prospects.

3.

Administrative Support: Administrative support means technical assistance, studies, surveys, or securing volunteers to assist the department in fulfilling its administrative responsibilities.

Customer Service 0.08%
Field Sales 0.02%
Administrative Support 0.01%
Others 99.89%

Job Description for Service Contract Administrator

Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Service Contract Administrator in North Carolina

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Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $60,593 Date Updated February 26, 2024
Location Advance, NC Avg. Salary $63,628 Date Updated February 26, 2024
Location Ahoskie, NC Avg. Salary $62,257 Date Updated February 26, 2024
Location Alamance, NC Avg. Salary $63,376 Date Updated February 26, 2024
Location Albemarle, NC Avg. Salary $63,331 Date Updated February 26, 2024
Location Albertson, NC Avg. Salary $60,710 Date Updated February 26, 2024
Location Alexander, NC Avg. Salary $61,168 Date Updated February 26, 2024
Location Alexis, NC Avg. Salary $65,271 Date Updated February 26, 2024
Location Alliance, NC Avg. Salary $60,826 Date Updated February 26, 2024
Location Almond, NC Avg. Salary $60,587 Date Updated February 26, 2024

Career Path for Service Contract Administrator

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Service Contract Administrator, the first career path typically progresses to Service Contract Administration Manager.

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Jobs with a similar salary range to Service Contract Administrator : Renewal Specialist, Renewals Specialist

Service Contract Administrator Salary in North Carolina
Service Contract Administrator Salary Graph, Regional Distribution and Summary