How much does a Top Customer Service Executive make in New Jersey? The average Top Customer Service Executive salary in New Jersey is $258,959 as of February 26, 2024, but the range typically falls between $225,226 and $296,612. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Top Customer Service Executive Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Top Customer Service Executive Salary $194,514 NJ February 26, 2024
25th Percentile Top Customer Service Executive Salary $225,226 NJ February 26, 2024
50th Percentile Top Customer Service Executive Salary $258,959 NJ February 26, 2024
75th Percentile Top Customer Service Executive Salary $296,612 NJ February 26, 2024
90th Percentile Top Customer Service Executive Salary $330,894 NJ February 26, 2024
25% $225,226 10% $194,514 90% $330,894 75% $296,612 $258,959 50%(Median) Didn’t find job title? Click
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Check out Top Customer Service Executive jobs in New Jersey

Customer Service Consultant

Rojas Solutions - Bakersfield, CA

Personal Lines CSR MNN9473

Capstone Search Group - Beverly Hills, CA

Dispatcher/Customer Service Representative

Tri State Restorations, LLC - Clarksburg, MD

Vice President of Customer Service

Kissimmee Utility Authority - Kissimmee, FL

What skills does a Top Customer Service Executive need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Microsoft Excel: Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation or computation capabilities, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.

3.

KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.

Customer Service 0.74%
Microsoft Excel 0.04%
KPI 0.03%
Others 99.19%

Job Description for Top Customer Service Executive

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Top Customer Service Executive in New Jersey

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $266,274 Date Updated February 26, 2024
Location Bergenfield, NJ Avg. Salary $270,979 Date Updated February 26, 2024
Location Bloomfield, NJ Avg. Salary $271,214 Date Updated February 26, 2024
Location East Brunswick, NJ Avg. Salary $265,945 Date Updated February 26, 2024
Location Hoboken, NJ Avg. Salary $276,389 Date Updated February 26, 2024
Location Irvington, NJ Avg. Salary $266,274 Date Updated February 26, 2024
Location Lakewood, NJ Avg. Salary $262,489 Date Updated February 26, 2024
Location Middlesex, NJ Avg. Salary $263,922 Date Updated February 26, 2024
Location Passaic, NJ Avg. Salary $271,214 Date Updated February 26, 2024
Location Union, NJ Avg. Salary $266,274 Date Updated February 26, 2024
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Jobs with a similar salary range to Top Customer Service Executive : Chief Client Officer, Client Relationship Executive

Top Customer Service Executive Salary in New Jersey
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