How much does a Contact Center Representative III - Inbound make in Oklahoma? The average Contact Center Representative III - Inbound salary in Oklahoma is $46,113 as of February 26, 2024, but the range typically falls between $41,034 and $51,922. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Representative III - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Representative III - Inbound Salary $36,411 OK February 26, 2024
25th Percentile Contact Center Representative III - Inbound Salary $41,034 OK February 26, 2024
50th Percentile Contact Center Representative III - Inbound Salary $46,113 OK February 26, 2024
75th Percentile Contact Center Representative III - Inbound Salary $51,922 OK February 26, 2024
90th Percentile Contact Center Representative III - Inbound Salary $57,212 OK February 26, 2024
25% $41,034 10% $36,411 90% $57,212 75% $51,922 $46,113 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Representative III - Inbound need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Consulting Services: Consulting Services means the provision of expertise or strategic advice that is presented for consideration and decision-making.

3.

Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.

Customer Service 18.5%
Consulting Services 1.65%
Billing 1.07%
Others 78.78%

Job Description for Contact Center Representative III - Inbound

Contact Center Representative III - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative III - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative III - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative III - Inbound works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Representative III - Inbound in Oklahoma

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Location Avg. Salary Date Updated
Location Achille, OK Avg. Salary $49,149 Date Updated February 26, 2024
Location Ada, OK Avg. Salary $45,110 Date Updated February 26, 2024
Location Adair, OK Avg. Salary $47,050 Date Updated February 26, 2024
Location Adams, OK Avg. Salary $45,334 Date Updated February 26, 2024
Location Addington, OK Avg. Salary $43,446 Date Updated February 26, 2024
Location Afton, OK Avg. Salary $46,018 Date Updated February 26, 2024
Location Agra, OK Avg. Salary $45,110 Date Updated February 26, 2024
Location Albany, OK Avg. Salary $49,149 Date Updated February 26, 2024
Location Albert, OK Avg. Salary $41,993 Date Updated February 26, 2024
Location Albion, OK Avg. Salary $43,115 Date Updated February 26, 2024

Career Path for Contact Center Representative III - Inbound

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Representative III - Inbound, the upper level is Contact Center Representative IV - Inbound and then progresses to Inbound Contact Center Supervisor.

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Contact Center Representative III - Inbound Salary in Oklahoma
Contact Center Representative III - Inbound Salary Graph, Regional Distribution and Summary